Frequently Asked Questions:
Q. What does this insurance cover?
A. It protects you against damage to, or loss of, your property from different causes, including fire, earthquake, and water damage. There are some qualifications and exclusions. A copy of the Certificate of Insurance or Policy is available at your facility’s office.
Q. Won't my homeowners insurance cover my property?
A. You may opt to use your homeowners or renters insurance, however many of these policies provide limited coverage for property stored in self-storage. Please check with your insurance agent to see if it will be in your best interest to utilize your policy. Additionally, many homeowners and renter policies have steep deductibles (typically $1000) that can persuade you not to file a claim if the unfortunate happens, and many times filing a claim can raise your monthly premium or worse – cancel your policy all together.
Q. What type of property is eligible for coverage?
A. Almost any personal property you store is eligible for coverage. Some of the exceptions are items such as accounts, bills, firearms, currency, deeds, evidences of debt, securities, money, notes, jewellery, watches, precious or semi-precious stones, motorcycles/vehicles, furs and garments trimmed in fur.
Q. Is flooding covered?
A. Unlike regular homeowners policies, damage from sewer flood or rising water is covered.
Q. Is my workshop or office space in my storage space covered?
A. No. This policy is not designed to provide liability insurance, or regular business or hobby protection.
Q. What is the maximum amount of coverage offered?
A. The maximum amount of insurance that can be provided is $25,000 per insured.
Q. When does my coverage start?
A. Coverage starts when you complete and sign the Enrolment Form and pay your first month’s premium.
Q. When will my insurance expire?
A. This is a pay-as-you-go, monthly renewable policy. Your coverage continues as long as you pay your monthly rental rate and insurance premium. You may terminate your lease at any time.